PORT EXCLUSIVE

CUSTOMER SERVICE

Delivery

Delivery takes place as long as stocks last.
Delivery takes place at the delivery address provided by the buyer and at the expense of the buyer.
Within the framework of the rules of distance selling, PORT EXCLUSIVE will execute orders at least within 30 days. If this is not possible (because the ordered items are out of stock or no longer available), or for other reasons, or an order can not or only partially carried out, the consumer receives within 1 month after placing the order message and in that case he has the right to cancel the order without cost and notice.
The PORT EXCLUSIVE’s obligation to deliver shall, subject to proof to the contrary, be deemed to have been met once the goods delivered by PORT EXCLUSIVE have been offered to the transferee. In the case of home delivery, the carrier’s report of refusal to accept shall constitute full proof of the offer to deliver.
All terms mentioned on the internet site are indicative. No rights can therefore be derived from the deadlines mentioned.

Privacy: Privacy is guaranteed by the privacy policy. This describes how the information you provide to Port Exclusive when using this website is used and protected. Port Exclusive assures you that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Returns: In the case of a consumer purchase, in accordance with the Distance Selling Act (Article 7:5 of the Dutch Civil Code), the buyer has the right to return (part of) the goods delivered within a period of 7 working days without stating the reason. This period begins at the time the ordered goods are delivered. If the buyer at the end of this period the goods delivered to PORT EXCLUSIVE not returned, the sale is a fact. The purchaser is obliged, before proceeding to return, within the period of 14 days after delivery to PORT EXCLUSIVE report to the customer. The customer must prove that the delivered goods have been returned in time, for example by means of a proof of postal delivery. The goods must be returned in the original packaging (including accessories and associated documentation) and in new condition. If the goods have been used, encumbered or damaged in any way by the buyer, the right to dissolution within the meaning of this paragraph shall lapse. Subject to the provisions in the preceding sentence, PORT EXCLUSIVE ensure that within 30 days after receipt of the return, the full purchase amount including the shipping costs will be refunded to the buyer. The return of the delivered goods is entirely at the expense and risk of the customer.
Order: You can order the product by putting the product in your shopping cart and then proceed to fill in the necessary details.
Pay: You can pay via the safe iDeal or Paypal.
Account Information: You can update your account information at any time.